Employee how-to guide · Verified 5 November 2026

Sign in without a password using a passkey

Set up a synced passkey in Apple Passwords or Google Password Manager, then use your phone to sign in to your Microsoft work or school account—including from a Windows PC or Mac.

iPhone / iPadAndroidWindows / Mac sign-in

What is a passkey?

A passkey is a secure sign-in credential protected by your device’s screen lock. Instead of typing your Microsoft account password, you approve the sign-in using Face ID, Touch ID, fingerprint, or your device PIN/passcode. A synced passkey is encrypted and synchronized by a supported provider, such as Apple Passwords (iCloud Keychain) or Google Password Manager.

Important distinction: Your Microsoft work or school account remains separate from your personal Apple Account or Google Account. The Apple/Google service stores the passkey; it does not replace your Microsoft account or sign in to Microsoft on your behalf.

1. Register your synced passkey on your phone

Choose the phone and password manager where you want the new passkey saved.

STEP 01

Prepare Apple Passwords

On your iPhone, enable iCloud Keychain: Settings → your name → iCloud → Passwords (or Passwords & Keychain) → Sync this iPhone. Then go to Settings → General → AutoFill & Passwords and select Passwords under “Set Up Codes In.” Keep a device passcode and Face ID / Touch ID configured where available.

Passkeys & password managerApple PasswordsEnabled / selected providerDevice screen lock enabled
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 02

Open Microsoft Security info

On that iPhone, visit mysignins.microsoft.com/security-info and sign in to your work or school account using your existing method. Complete any required MFA challenge.

Security infomysignins.microsoft.comExisting sign-in methods+ Add sign-in method
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 03

Add a passkey

Select “+ Add sign-in method,” choose “Passkey,” and select “Next.” This is different from “Passkey in Microsoft Authenticator.”

Add sign-in methodPasskey⌄NextUse “Passkey” (not Authenticator)
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 04

Save the passkey in Apple Passwords

Follow the iPhone’s operating-system prompt. Choose Apple Passwords/iCloud Keychain if asked, select “Next” as prompted, and approve using Face ID, Touch ID, or your device passcode. The specific sheet varies with iOS and browser.

Create a passkeySave in PasswordsVerify with device unlockNext
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 05

Name it and verify registration

Give the passkey a recognizable name (for example, “Work iPhone”), select “Next,” then “Done.” Confirm the new passkey appears in Microsoft Security info.

Name your passkeyMy iPhoneNext → DoneCheck it appears in Security info
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.

2. Sign in on Windows or Mac using your phone

This is cross-device passkey sign-in. It works even when your computer does not have the passkey locally. Keep your phone close to the computer.

STEP 01

Open the Microsoft sign-in screen

On a Windows PC or Mac, open the Microsoft app or website and start signing in with your work or school account.

Microsoft sign inSign-in optionsFace, fingerprint, PINor security key
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 02

Request sign-in using another device

If needed, choose “Sign-in options” → “Face, fingerprint, PIN or security key.” Choose the option for a phone or tablet / passkey from another device. Wording differs across Edge, Chrome, Windows and macOS.

Microsoft sign inSign-in optionsFace, fingerprint, PINor security key
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 03

Scan the displayed QR code

Choose “iPhone, iPad, or Android device.” Your computer displays a QR code. On the phone containing your passkey, scan it with the camera. Keep Bluetooth and internet access enabled on both devices and the phone nearby.

Use a phone or tabletScan using your phone camera
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 04

Approve on the phone

On iPhone select “Sign in with passkey”; on Android select “Use passkey to sign in.” Unlock the phone using its supported biometric or screen-lock method. Complete any additional organizational prompt if requested.

Confirm on your phoneSign in with passkeyUse Face ID / fingerprint / PINConfirm sign in
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 05

You are signed in

After verification, your computer completes the work or school account sign-in without entering that account’s password.

Signed in successfully
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.

QR illustration: The graphic above is intentionally non-scannable; the real QR code appears only during your actual sign-in. Never scan an unexpected sign-in QR code or approve a sign-in you did not initiate.

3. Sign in on your phone or another synced device

When the passkey is already available on the device you are using, no cross-device QR code is needed.

STEP 01

Go to the Microsoft sign-in page

On the phone containing your passkey—or a compatible device where it has synchronized—open a Microsoft work or school app or web sign-in page.

Microsoft sign inSign-in optionsFace, fingerprint, PINor security key
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 02

Choose the saved passkey

Choose the offered passkey for your account. If you do not see it, enter your username and proceed, or choose the passkey option under alternative sign-in methods.

Select a passkeyWork or school accountApple PasswordsUnlock and sign in
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 03

Unlock your device

Confirm with Face ID, Touch ID, fingerprint, or the applicable PIN/passcode. Complete any additional challenge your organization requests.

Confirm on your phoneSign in with passkeyUse Face ID / fingerprint / PINConfirm sign in
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 04

Sign-in completes

You are signed in without typing your Microsoft account password.

Signed in successfully
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.

Where can I use the synced passkey?

Saved inNative or supported useWindows sign-in with phone
Apple Passwords / iCloud KeychainiPhone / iPad (iOS 16+); Mac (macOS 13+)Yes — choose another device, scan QR and approve with iPhone
Google Password ManagerAndroid 9+ (device/vendor exceptions); Chrome on supported desktop platforms; Chrome on iOS 17+Yes — use an Android phone to scan and approve

Provider availability and browser behavior depend on platform, OS version and device manufacturer. A passkey stored in Apple Passwords does not automatically become a native Windows passkey; cross-device authentication is the documented path.

Troubleshooting and security notes

If you cannot register

  • Check whether your organization enables synced passkeys and whether the Passkey option appears.
  • Check that the correct password manager is selected and that the device has a screen lock.
  • Confirm you completed the original sign-in and any required MFA.
  • If your only option is Passkey in Microsoft Authenticator, contact IT: this is a different, device-bound registration flow.

If phone-based sign-in fails

  • Enable Bluetooth on both phone and computer; both also need internet access.
  • Keep the phone near the computer and use its camera to scan the current QR code.
  • Check that the passkey is present in Apple Passwords or Google Password Manager and is still registered under Security info.
  • If a deleted passkey still appears on your device, ask IT about an orphaned passkey and re-registration.

Security: Your biometric data stays on your device. Do not share your phone unlock code. Synced passkeys are phishing resistant but, unlike attested device-bound authenticators, synced passkeys do not provide device attestation to Entra ID. Organizations may require additional controls for privileged users. Keep an approved recovery sign-in method until your passkey has been tested.

Official documentation

Instructions reviewed against the following vendor documentation on 5 November 2026. For changes to operating-system prompts or administrator policy, the vendor documentation remains authoritative.

  1. Microsoft — Register a synced passkey
  2. Microsoft — Sign in with a synced passkey
  3. Microsoft — Enable synced passkeys
  4. Apple — Set up iCloud Keychain
  5. Apple — Use passkeys on iPhone
  6. Google — Manage passkeys in Chrome/Android