Set up a synced passkey in Apple Passwords or Google Password Manager, then use your phone to sign in to your Microsoft work or school account—including from a Windows PC or Mac.
iPhone / iPadAndroidWindows / Mac sign-in
What is a passkey?
A passkey is a secure sign-in credential protected by your device’s screen lock. Instead of typing your Microsoft account password, you approve the sign-in using Face ID, Touch ID, fingerprint, or your device PIN/passcode. A synced passkey is encrypted and synchronized by a supported provider, such as Apple Passwords (iCloud Keychain) or Google Password Manager.
Important distinction: Your Microsoft work or school account remains separate from your personal Apple Account or Google Account. The Apple/Google service stores the passkey; it does not replace your Microsoft account or sign in to Microsoft on your behalf.
1. Register your synced passkey on your phone
Choose the phone and password manager where you want the new passkey saved.
STEP 01
Prepare Apple Passwords
On your iPhone, enable iCloud Keychain: Settings → your name → iCloud → Passwords (or Passwords & Keychain) → Sync this iPhone. Then go to Settings → General → AutoFill & Passwords and select Passwords under “Set Up Codes In.” Keep a device passcode and Face ID / Touch ID configured where available.
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 02
Open Microsoft Security info
On that iPhone, visit mysignins.microsoft.com/security-info and sign in to your work or school account using your existing method. Complete any required MFA challenge.
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 03
Add a passkey
Select “+ Add sign-in method,” choose “Passkey,” and select “Next.” This is different from “Passkey in Microsoft Authenticator.”
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 04
Save the passkey in Apple Passwords
Follow the iPhone’s operating-system prompt. Choose Apple Passwords/iCloud Keychain if asked, select “Next” as prompted, and approve using Face ID, Touch ID, or your device passcode. The specific sheet varies with iOS and browser.
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 05
Name it and verify registration
Give the passkey a recognizable name (for example, “Work iPhone”), select “Next,” then “Done.” Confirm the new passkey appears in Microsoft Security info.
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 01
Prepare Google Password Manager
On your Android phone, enable a screen lock and make sure you are signed in to the intended Google Account. Find Settings → Security and privacy → More security settings → Passwords, passkeys, and autofill (device wording varies), then select Google Password Manager as the passkey provider.
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 02
Open Microsoft Security info
On the Android phone, visit mysignins.microsoft.com/security-info and sign in to your work or school account. Complete the existing MFA prompt if requested.
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 03
Add a passkey
Choose “+ Add sign-in method” → “Passkey” → “Next.” Do not choose the separate Microsoft Authenticator passkey registration option.
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 04
Save with Google Password Manager
When Android offers a passkey, select Google Password Manager if presented, then “Continue.” Confirm using your phone’s fingerprint, face unlock, or PIN/pattern/password. Device/vendor screens vary.
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 05
Name it and verify registration
Enter a recognizable name (for example, “Work Android”), select “Next,” then “Done.” Confirm the passkey is listed in Microsoft Security info.
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
2. Sign in on Windows or Mac using your phone
This is cross-device passkey sign-in. It works even when your computer does not have the passkey locally. Keep your phone close to the computer.
STEP 01
Open the Microsoft sign-in screen
On a Windows PC or Mac, open the Microsoft app or website and start signing in with your work or school account.
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 02
Request sign-in using another device
If needed, choose “Sign-in options” → “Face, fingerprint, PIN or security key.” Choose the option for a phone or tablet / passkey from another device. Wording differs across Edge, Chrome, Windows and macOS.
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 03
Scan the displayed QR code
Choose “iPhone, iPad, or Android device.” Your computer displays a QR code. On the phone containing your passkey, scan it with the camera. Keep Bluetooth and internet access enabled on both devices and the phone nearby.
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 04
Approve on the phone
On iPhone select “Sign in with passkey”; on Android select “Use passkey to sign in.” Unlock the phone using its supported biometric or screen-lock method. Complete any additional organizational prompt if requested.
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 05
You are signed in
After verification, your computer completes the work or school account sign-in without entering that account’s password.
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
QR illustration: The graphic above is intentionally non-scannable; the real QR code appears only during your actual sign-in. Never scan an unexpected sign-in QR code or approve a sign-in you did not initiate.
3. Sign in on your phone or another synced device
When the passkey is already available on the device you are using, no cross-device QR code is needed.
STEP 01
Go to the Microsoft sign-in page
On the phone containing your passkey—or a compatible device where it has synchronized—open a Microsoft work or school app or web sign-in page.
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 02
Choose the saved passkey
Choose the offered passkey for your account. If you do not see it, enter your username and proceed, or choose the passkey option under alternative sign-in methods.
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 03
Unlock your device
Confirm with Face ID, Touch ID, fingerprint, or the applicable PIN/passcode. Complete any additional challenge your organization requests.
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
STEP 04
Sign-in completes
You are signed in without typing your Microsoft account password.
Illustrative diagram — not a live screenshot. Controls may vary by OS/browser.
Where can I use the synced passkey?
Saved in
Native or supported use
Windows sign-in with phone
Apple Passwords / iCloud Keychain
iPhone / iPad (iOS 16+); Mac (macOS 13+)
Yes — choose another device, scan QR and approve with iPhone
Google Password Manager
Android 9+ (device/vendor exceptions); Chrome on supported desktop platforms; Chrome on iOS 17+
Yes — use an Android phone to scan and approve
Provider availability and browser behavior depend on platform, OS version and device manufacturer. A passkey stored in Apple Passwords does not automatically become a native Windows passkey; cross-device authentication is the documented path.
Troubleshooting and security notes
If you cannot register
Check whether your organization enables synced passkeys and whether the Passkey option appears.
Check that the correct password manager is selected and that the device has a screen lock.
Confirm you completed the original sign-in and any required MFA.
If your only option is Passkey in Microsoft Authenticator, contact IT: this is a different, device-bound registration flow.
If phone-based sign-in fails
Enable Bluetooth on both phone and computer; both also need internet access.
Keep the phone near the computer and use its camera to scan the current QR code.
Check that the passkey is present in Apple Passwords or Google Password Manager and is still registered under Security info.
If a deleted passkey still appears on your device, ask IT about an orphaned passkey and re-registration.
Security: Your biometric data stays on your device. Do not share your phone unlock code. Synced passkeys are phishing resistant but, unlike attested device-bound authenticators, synced passkeys do not provide device attestation to Entra ID. Organizations may require additional controls for privileged users. Keep an approved recovery sign-in method until your passkey has been tested.
Official documentation
Instructions reviewed against the following vendor documentation on 5 November 2026. For changes to operating-system prompts or administrator policy, the vendor documentation remains authoritative.